Question of the Week

Have an idea for a Question of the Week? Submit it here.

Hello Everyone,

I hope all of you are doing well. 

Attached is the QOTW and it is a simple response I need from each of you. There were some very good answers to last week’s question so thank you and your teams. Since it was just one answer from each team, I thought you might like to share all the answers with your team members..most of the answers are short so the list is not too long. 

Chuckle for the day…it shows that we should always be sure what customer wants:

I’m not trying to say that the customer service in my bank is bad… 

But when I went in the other day, and asked the clerk to check my balance… She leaned over and pushed me. 😁😂

That’s all for now, reach out if you need anything.

Thanks for all you do! Have a great week!

Katherine Bank, Senior Area Supervisor,

Question of the Week 2023

Question of the week 01_15_2023 Mission Statement

Question of the Week 01_22_2023 Above and beyond

Question of the week 01_29_2023 Communication

Question of the Week 02_05_2023 Mall Website

Question of the week 02_12_2023 telephone etiquette

Question of the Week 02_19_2023 Guest Service Skills

Question of the Week 02_26_2023 down time

Question of the Week 03_05_2023 Eye Contact Smile

Question of the Week 03_12_2023 Five-Ten Rule

Question of the Week 03_19_2023 Mall Layout 2

Question of the week 03_26_2023 Community knowledge

Question of the Week 04_02_2023 effective Listening

Question of the Week 04_09_2023 Empathy

Question of the Week 04_16_2023 Smile on phone

Question of the week 04_23_2023 Communication System

Question of the Week 04_30_2023 Guest Complaint

Question of the Week 05_07_2023 Area Attractions

Question of the Week 05_14_2023 Body Language

Question of the week 05_21_2023 Memorial Day

Responses from Previous Questions of the Weeks

See what others are saying about the Questions of the Week. Click here for the top responses we have received.