Have an idea for a Question of the Week? Submit it here.
I hope all of you are doing well.
Attached is the QOTW and it is a simple response I need from each of you. There were some very good answers to last week’s question so thank you and your teams. Since it was just one answer from each team, I thought you might like to share all the answers with your team members..most of the answers are short so the list is not too long.
Chuckle for the day…it shows that we should always be sure what customer wants:
I’m not trying to say that the customer service in my bank is bad…
But when I went in the other day, and asked the clerk to check my balance… She leaned over and pushed me. 😁😂
That’s all for now, reach out if you need anything.
Thanks for all you do! Have a great week!
Katherine Bank, Senior Area Supervisor, firstname.lastname@example.org
Question of the Week 2023
Question of the week 01_15_2023 Mission Statement
Question of the Week 01_22_2023 Above and beyond
Question of the week 01_29_2023 Communication
Question of the Week 02_05_2023 Mall Website
Question of the week 02_12_2023 telephone etiquette
Question of the Week 02_19_2023 Guest Service Skills
Question of the Week 02_26_2023 down time
Question of the Week 03_05_2023 Eye Contact Smile
Question of the Week 03_12_2023 Five-Ten Rule
Question of the Week 03_19_2023 Mall Layout 2
Question of the week 03_26_2023 Community knowledge
Question of the Week 04_02_2023 effective Listening
Question of the Week 04_09_2023 Empathy
Question of the Week 04_16_2023 Smile on phone
Question of the week 04_23_2023 Communication System
Question of the Week 04_30_2023 Guest Complaint
Question of the Week 05_07_2023 Area Attractions
Question of the Week 05_14_2023 Body Language
Question of the week 05_21_2023 Memorial Day
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